Conversion and UX checklist for ecommerce stores
Conversion and UX checks for ecommerce stores: what each one measures, how common the problem is and how to fix it on Shopify or WooCommerce.
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In this guide
- The viewport meta tag: make your store render properly on phones
- Title tags and meta descriptions for store pages: length, content and what to avoid
- Add to cart buttons: what makes shoppers find and use them
- Alt text for product images: how to write it for shoppers and search
- One H1 per page: heading structure for ecommerce pages
- Favicons and home-screen icons: small details that signal a real store
- Machine-readable price and availability on product pages
- How many product photos do you need? Showing products from several angles
- Breadcrumbs on product pages: help shoppers back to the category
- Site search for ecommerce: why shoppers who search buy more
- What belongs in an ecommerce header: logo, cart and a clear menu
- Value proposition above the fold: say what you sell and why buy here
- Product images that build trust: size, quality and what shoppers look for
- Price, shipping and delivery clarity on product pages
- Mobile tap targets: how big should buttons and links be?
- Product name, price and buy button on the first phone screen
- A continue shopping link in the cart: keep shoppers in the store
- Let shoppers remove items from the cart easily
- Save for later and wishlists in the cart
- Combined filters on category pages: size, colour, price and more
- Sorting on category pages: let shoppers order products their way
- Email keyboard on checkout: set the right input type for phones
- Password recovery at checkout for returning customers
- Back to top links on long home pages
- Keep legal and policy links out of the main navigation
- Wishlists on ecommerce stores: when they help and when they do not
- Let shoppers ask a question on the product page: chat, phone or form
- Product title length: write titles that show fully in Google results
- Quantity selectors: use a stepper or number field, not a dropdown
- Search box hints: show example queries, not just the word Search
- Size charts on product pages: reduce returns and doubt
- Sticky headers: keep navigation, search and cart in reach while scrolling
- Search autocomplete: suggest products and terms as shoppers type
- Empty cart pages: point shoppers to something to buy
- Mini-cart links: offer both a way to the cart and to checkout
- What a mini-cart should show: item, price, total and count
- Free shipping progress in the mini-cart: how much more to spend
- Say what size the model is wearing
- Add to cart or quick view on category product cards
- Zoom on product photos: let shoppers look closer
- Buy button text: say plainly what the button does
- Default sort order on category pages: why best sellers first
- Second photo on hover for category product cards
- Label sold-out products clearly on category pages
- Highlight the current section in the main navigation
- Hide the coupon field behind a link in the cart
- Change quantities in place in the cart
- Tell shoppers how tax is handled in the cart
- Show free shipping progress in the cart
- Show an estimated delivery date in the cart
- A lock icon on the checkout button
- Mention your return policy in the cart
- Show how many products a category lists
- Keep shoppers on the product page: avoid outgoing links in content
- Ask for email or phone first at checkout
- Guest checkout: why forcing an account loses orders
- Show a way to get help at checkout
- Let returning customers log in at checkout
- Numeric keyboard for number fields at checkout
- Show checkout progress: which step the shopper is on