A lock icon on the checkout button

A small lock on the checkout button signals a secure step. It costs nothing and reassures shoppers at the moment of paying.

1 min read

Area

CRO & UX

Severity

Low

Fix effort

Small

Stores failing

Not enough data

A small padlock beside the checkout button signals that the next step is secure. It is a tiny cue that reassures shoppers about to enter payment details. This check looks for a lock icon on the cart checkout button.

Why it matters

Trust cues matter most at the moment of paying. The icon does not make a store secure, but shoppers read it as a sign that you thought about it.

What the audit looks at

The audit reads the checkout button in the cart for a lock or secure icon.

What usually causes it

  • A theme button with text only
  • Icons removed during restyling
  • A cart drawer with a different button style
  • An app that replaces the button

How to fix it

Add a lock or secure icon to the checkout button. The effort is small, usually a setting or a paste and under 30 minutes.

  1. A small padlock beside "Checkout" is a cheap trust cue at the moment of payment.

On Shopify

  1. Add a lock icon to the checkout button in the cart section under Edit code, or use a theme setting if it has one.

On WooCommerce

  1. Add a padlock icon to the proceed to checkout button with CSS in your child theme.

How to check it yourself

  1. Look at the checkout button in the cart and the mini-cart.
  2. Zoom in to check the icon renders.
  3. Test on mobile.

Frequently asked questions

Is the icon necessary?

No. It is a small trust cue, best combined with payment badges and clear policies.

Does it need a lock for accessibility?

Add a text label for screen readers.

Check your own store

See whether your store passes this check

Paste your store URL. The audit loads your pages in a real browser and shows the result for this check with the evidence behind it.

Part of Conversion and UX checklist for ecommerce stores